Refund Policy
We appreciate your choice to entrust your business consulting needs to Triforia Strategies. Our utmost goal is to provide exceptional services and ensure your complete satisfaction. In this regard, we would like to acquaint you with our business consulting refund policy, which outlines the terms and conditions pertaining to cancellations, rescheduling, and refunds. We kindly request that you carefully review this policy prior to engaging our services. By working with us, you acknowledge and accept the following terms:
Cancellations and Refunds
1.1. Triforia Strategies generally does not accept cancellation and refund requests for services, except under exceptional circumstances. Even in such cases, refunds will not be automatically granted. Instead, we are committed to working closely with you to reschedule the consultation within a mutually agreed-upon timeframe.
1.2. Refunds will be considered solely under the following circumstance:
- The client has proactively canceled or rescheduled the consultation, providing a minimum notice of 48 hours before the scheduled time.
1.3. In the event that a consultation needs to be canceled or rescheduled by Triforia Strategies, we will make every effort to provide you with advance notice. You will then have the option to reschedule the consultation or request a refund.
Rescheduling/Updating
2.1. Clients are granted the privilege to reschedule consultations up to 48 hours before the scheduled time. Once a cancellation and refund have been processed, rescheduling will not be permitted.
2.2. When rescheduling a consultation, you may choose a different date and time with the same consultant, or alternatively, you may opt for a different consultant altogether.
2.3. Should the rescheduled consultation incur any additional charges or fees, we will either collect the differential amount or refund the excess, as applicable.
Refunds
3.1. Upon receipt of a valid cancellation request, Triforia Strategies will initiate the refund using the same method of payment employed for the original transaction.
3.2. Typically, all refunds are processed within a timeframe of 14 to 21 working days from the date the refund is initiated at our end.
3.3. Kindly note that any delays in crediting the refunded amount to your credit card account or bank account are beyond our control and may be attributed to factors such as the Payment Gateway or your issuing bank.
3.4. To facilitate communication with your bank or financial institution, we will provide you with a refund reference number.
3.5. Please be aware that no refunds or cancellation requests will be entertained for payments made against consultations or services that have already been received.
3.6. We would like to emphasize that under no circumstances will cash be refunded for any cancellations.
Changes to This Refund Policy
4.1. Triforia Strategies reserves the right to update or modify this refund policy at any time. Any changes made will take immediate effect upon posting the revised policy on our website.
4.2. In the event of significant changes to this refund policy, we will notify you via email and/or prominently display a notice on our website before the revised policy becomes effective.
4.3. We strongly advise you to periodically review this refund policy in order to stay informed about any updates or revisions.
Contact Us
If you have any questions or concerns regarding this refund policy or if you require any further assistance, please do not hesitate to reach out to us:
Email: help@triforiastrategies.com
Thank you for your understanding and cooperation in utilizing our business consulting services.